One shipment, with every piece of paper it produced.
The order sits in the system, the packing list in a shared folder, the signed CMR in a driver’s photo, the surcharge in an email thread and the claim in another. fluctor recognises that they all belong to S-2291 and keeps them as one file, with every source still attached.
Shipment S-2291 · Marlowe Freight
shipment · 14 pallets · Sheffield to Rotterdam · left 3 June
The questions dispatch gets asked at five o’clock, answered with the page.
Whether a delivery was signed for, what a customer agreed to, which papers a shipment left without. Each answer names the document and the line it was read from, so nobody has to dig through a driver’s phone or a shared inbox.
Do we have signed proof of delivery for S-2291?
Yes. The CMR was signed on arrival on 5 June, with 13 of 14 pallets ticked. The fourteenth is the one in the open claim.
CMR_2291.jpg · RE: S-2291 missing pallet
Which waiting-time surcharges did Marlowe agree to this year, and which were invoiced?
Four were agreed by email, 2 hours each. Two appear on invoices. The ones from 5 June and 19 June do not.
RE: waiting time S-2291 · RE: waiting time S-2306 · invoice_5309 … invoice_5318
Which shipments to Halden left without customs paperwork on file?
One of eleven this year: S-2270 on 12 April has a delivery note and an invoice, but no export declaration.
DN_2270.pdf · invoice_5287.pdf
You do not have to ask. It also speaks up.
At a hundred shipments a week, the one that slips is easy to miss and expensive to find in December. Because each file is complete, what is missing from it stands out: a signed proof of delivery with no invoice behind it, a surcharge that was agreed and never billed, a customer who has gone quiet.
What it watches for →Delivered, not invoiced
S-2288 · POD signed 9 days ago · no invoice on file · est. €6,200
Surcharge agreed, never billed
Marlowe Freight · waiting time · 2 emails this month · €0 invoiced
Customer ordering far below normal
Pryce & Dale Ltd · this month 3 shipments · a normal month 14
The surcharge invoice writes itself. You approve the first one.
Two hours of waiting time, agreed in an email and forgotten by the time the invoice went out. The agent reads the agreement from the file, drafts the supplementary invoice with the email attached, and waits for your approval the first time. After that it runs on its own whenever the same thing happens, checked against your instructions before anything leaves.
How the agent is built →Built for wholesalers, importers and freight forwarders with 20 to 250 people, where a single shipment produces eight documents in four places, and the margin sits in the one that went missing.
Bring a month of shipments and every paper they made.
In the call we show you the files they turn into, and which of them are still missing an invoice.
No integration project to start · Your data stays in the EU